21065 : OTRS (Open Ticket Request System) AgentTicketPlain Action Multiple Parameter SQL Injection
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Info

Last Modified
3 months ago

Percent Complete
100%

Disclosure
Nov 22, 2005

Discovery
Oct 17, 2005

Dates

Exploit
Unknown

Solution
Unknown

Description

 OTRS contains a flaw that may allow an attacker to carry out an SQL injection attack. The issue is due to the AgentTicketPlain function not properly sanitizing user-supplied input to the 'TicketID' and 'ArticleID' variables. This may allow an attacker to inject or manipulate SQL queries in the back-end database.

Classification

 Location: Remote / Network Access
Attack Type: Information Disclosure, Input Manipulation
Impact: Loss of Confidentiality, Loss of Integrity
Exploit: Exploit Rumored
Disclosure: OSVDB Verified
OSVDB: Web Related

Solution

 Upgrade to version 2.0.4 or higher or 1.3.3 or higher, as it has been reported to fix this vulnerability. An upgrade is required as there are no known workarounds.

Products
OTRS Team
Watch-list
OTRS
Watch-list
 2.0.3
2.0.2
2.0.1
2.0.0
1.3.2
1.0.0

References

Tools & Filters
22839

Manual Testing Notes

Credit
  • Moritz Naumann - securitymoritz-naumann.com - Moritz Naumann IT Consulting & Services

CVSSv2 Score

CVSSv2 Base Score = 7.5
Source: nvd.nist.gov | Generated: 2005-11-30 | Disagree?

Access_vector_2 Access_complexity_2 Authentication_2 Confidentiality_impact_1 Integrity_impact_1 Availability_impact_1

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