68064 : OTRS (Open Ticket Request System) Crafted Email Regular Expression Processing DoS
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Timeline

Disclosure Date
2010-09-15

Description

<em style='font-weight:bold;'>(Description Provided by <a href="http://cve.mitre.org/cgi-bin/cvename.cgi?name=2010-3476" target="_blank">CVE</a>)</em> : Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

Classification

Location: Remote / Network Access
Attack Type: Denial of Service, Input Manipulation
Impact: Loss of Availability
Solution: Upgrade
Exploit: Exploit Unknown
Disclosure: Vendor Verified, Coordinated Disclosure
OSVDB: Web Related

Solution

Upgrade to version 2.3.6, 2.4.8 or higher, as they have been reported to fix this vulnerability. An upgrade is required as there are no known workarounds.

Products

Unknown or Incomplete

References

CVE ID: 2010-3476 (see also: NVD)
Secunia Advisory ID: 41381 42746
Bugtraq ID: 43264
ISS X-Force ID: 61869
Related OSVDB ID: 68063
Vendor Specific News/Changelog Entry: http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html
Other Advisory URL: http://otrs.org/advisory/OSA-2010-02-en/
http://security-tracker.debian.org/tracker/CVE-2010-2080

Credit

Unknown or Incomplete

CVSSv2 Score

CVSSv2 Base Score = 5.0
Source: nvd.nist.gov | Generated: 2010-09-21 | Disagree?

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